Skype service taken offline by network problems, Microsoft accepted its Internet-calling, video and argument account Skype suffered an abeyance Monday, affecting assorted users of the accepted messaging app.
In a column on its "heartbeat" website—used to adviser how Skype articles are performing—Skype said users are experiencing several abstruse issues, including problems with logging in, calling, alteration status, contact-list administration and afterlight appointment pages.
In particular, it said for users that are already active in, contacts will appearance as offline even if they are online, which prevents starting calls.
Microsoft is “working harder to fix an affair which is preventing some users from logging in and application Skype,” said a agent for the technology giant.
“We apologize for any aggravation and will accumulate our users updated,” the agent added, after accouterment detail on the geographic ambit of the problem, the amount of users afflicted or the timeframe for acclimation the issues.
A agnate account aswell again appeared on Skype’s official Twitter augment and Facebook page, as able-bodied as Skype’s abutment Twitter feed.
Complaints about Skype abounding Twitter and Facebook starting about 2 a.m. Eastern time, or 7 a.m. U.K. time. Some users said the abeyance afflicted the casework beyond the world, including U.S., U.K., Australia and Ukraine.
“Skype not alive in Japan,” said Sachiko Sasha M on Skype’s Facebook feed.
“Hong Kong cannot login too,” added Josephine Wong, addition user.
Down Detector, a website that monitors the active of customer technology services, acquaint a map advertence the abeyance is focused on Europe and Japan.
Redmond, Wash-based Microsoft bought Luxembourg-headquartered Skype for $8.5 billion in 2011. At the end of endure year, Skype said it had added than 300 actor users world-wide.
In a column on its "heartbeat" website—used to adviser how Skype articles are performing—Skype said users are experiencing several abstruse issues, including problems with logging in, calling, alteration status, contact-list administration and afterlight appointment pages.
In particular, it said for users that are already active in, contacts will appearance as offline even if they are online, which prevents starting calls.
Microsoft is “working harder to fix an affair which is preventing some users from logging in and application Skype,” said a agent for the technology giant.
“We apologize for any aggravation and will accumulate our users updated,” the agent added, after accouterment detail on the geographic ambit of the problem, the amount of users afflicted or the timeframe for acclimation the issues.
A agnate account aswell again appeared on Skype’s official Twitter augment and Facebook page, as able-bodied as Skype’s abutment Twitter feed.
Complaints about Skype abounding Twitter and Facebook starting about 2 a.m. Eastern time, or 7 a.m. U.K. time. Some users said the abeyance afflicted the casework beyond the world, including U.S., U.K., Australia and Ukraine.
“Skype not alive in Japan,” said Sachiko Sasha M on Skype’s Facebook feed.
“Hong Kong cannot login too,” added Josephine Wong, addition user.
Down Detector, a website that monitors the active of customer technology services, acquaint a map advertence the abeyance is focused on Europe and Japan.
Redmond, Wash-based Microsoft bought Luxembourg-headquartered Skype for $8.5 billion in 2011. At the end of endure year, Skype said it had added than 300 actor users world-wide.
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